This Privacy Policy describes how Dibolky ("Company", "we", "us", "our") collects, uses, shares, and protects your personal information when you use the Amaze Social mobile application ("App", "Service"), available on the Apple App Store and Google Play Store under the identifier com.dibolky.amaze.
We are committed to protecting your privacy and handling your personal information in an open and transparent manner. By using Amaze Social, you consent to the data practices described in this Privacy Policy.
This policy complies with applicable data protection laws including the Information Technology Act, 2000 (India), the Digital Personal Data Protection Act, 2023 (India), the General Data Protection Regulation (GDPR) for users in the European Economic Area, and the California Consumer Privacy Act (CCPA) for users in California.
| Data Category | Specific Data | Purpose |
|---|---|---|
| Account Information | Name, username, mobile phone number, email address, country code, date of birth, gender | Account creation, authentication, age verification |
| Profile Information | Bio, profile images, preferred languages, interests, profession, call type preferences (audio/video) | Profile display, user matching |
| Identity Verification | Video recording (for profile verification, applicable to certain users) | Identity verification, fraud prevention |
| Financial Information | Bank account number, IFSC code, account holder name, bank branch, passbook image | Withdrawal processing |
| Payment Information | Transaction IDs, order IDs, payment receipts (processed via Apple App Store / Google Play Store In-App Purchases) | Payment verification, transaction records |
| Communications | Chat messages (text, images, audio, video), support ticket messages, ratings, reviews | Service delivery, support |
| User Preferences | Favourite users, blocked users, block reasons, notification preferences | Personalization, safety |
| Data Category | Specific Data | Purpose |
|---|---|---|
| Device Information | Device model, operating system, app version, unique device identifiers | App compatibility, debugging |
| Network Information | IP address, network type (Wi-Fi/cellular), connection status | Service delivery, security |
| Location Data | GPS coordinates (latitude, longitude), country, state, city | Nearby user discovery, localized content |
| Usage Data | App interactions, features used, session duration, screens visited | Analytics, service improvement |
| Call Data | Call logs (caller, receiver, duration, type, status, start/end times), disconnection events | Billing, call quality, analytics |
| Transaction Data | Coin purchases, coin spending, coin earning, withdrawal history | Financial records, billing |
| Push Notification Tokens | Firebase Cloud Messaging (FCM) tokens | Delivering push notifications |
We may receive information from third-party services integrated into the App:
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
| Legal Basis | Processing Activities |
|---|---|
| Consent | Profile creation, location access, push notifications, marketing communications |
| Contractual Necessity | Account management, service delivery, payment processing, call facilitation |
| Legitimate Interests | Fraud prevention, security, analytics, service improvement |
| Legal Obligation | Tax reporting, regulatory compliance, law enforcement requests |
You may withdraw your consent at any time by contacting us at amazeappofficial@gmail.com or adjusting your device permissions.
Your profile information (name, username, profile image, bio, languages, interests, online status, call rates, rating) is visible to other users of the App. Chat messages are visible only to the sender and recipient.
| Provider | Data Shared | Purpose |
|---|---|---|
| Agora (Agora.io) | User IDs, call metadata | Audio/video call infrastructure |
| Apple App Store / Google Play Store | Purchase receipts, transaction IDs, subscription status | In-App Purchase billing and verification |
| Firebase (Google) | Device tokens, user IDs, analytics events | Authentication, notifications, analytics |
| Amazon Web Services (AWS) | Uploaded files (images, videos) | Cloud file storage (S3) |
These providers process data on our behalf and are contractually obligated to protect your information.
We may disclose your information if required to:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
| Permission | Why We Need It |
|---|---|
| Camera | Video calling with other users |
| Microphone (Record Audio) | Audio and video calling |
| Phone State | Detecting incoming phone calls during app calls |
| Internet & Network State | Connecting to our servers and third-party services |
| Storage (Read/Write) | Saving and sharing images, uploading media |
| Bluetooth | Connecting to Bluetooth audio devices during calls |
| Notifications | Receiving call alerts, messages, and updates |
| Foreground Service | Maintaining call connection when app is in background |
| Wake Lock | Keeping screen active during calls |
| Vibrate | Notification alerts |
| Permission | Why We Need It |
|---|---|
| Camera | Video calling with other users |
| Microphone | Audio during calls |
| Bluetooth | Connecting to Bluetooth audio devices |
| Background Modes | Receiving push notifications and maintaining call connections |
You can revoke any permission at any time through your device settings. However, revoking certain permissions (such as camera or microphone) may prevent you from using specific features like video or audio calling.
Your data is stored on secure servers hosted by cloud service providers. Database servers use MongoDB with encrypted connections. Files (images, videos) are stored on Amazon Web Services (AWS) S3 with access controls.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities within 72 hours of becoming aware of the breach, as required by applicable law.
| Data Type | Retention Period |
|---|---|
| Account Information | Deleted immediately after confirmed account deletion; otherwise until account deletion or 3 years of inactivity |
| Call Logs | Deleted immediately with account deletion; otherwise up to 2 years from the date of the call |
| Chat Messages | Deleted immediately with account deletion; otherwise until deleted by the user |
| Transaction Records | Retained in anonymised form after account deletion (amount, date and gateway reference only; no name, phone, bank details or payment proof). Required by Indian tax and accounting law and permitted by DPDP s.8(7). Payment providers also retain their own records. |
| Withdrawal Records | Retained in anonymised form after account deletion. Bank account details, payment proof and payment-gateway contact records are deleted. Banks and payment providers also retain their own records. |
| Support Tickets | Deleted immediately with account deletion; otherwise 2 years after ticket closure |
| OTP Records | 5 minutes (automatically deleted) |
| Verification Videos | Deleted immediately with account deletion; otherwise until verification decision and within 90 days if rejected |
| Analytics Data | 2 years in aggregated form |
When your data is no longer needed, we will securely delete or anonymize it.
In addition to the above, if you are in the European Economic Area:
If you are a California resident, you have the right to:
To exercise any of these rights, contact us at amazeappofficial@gmail.com. We will respond within 30 days (or as required by applicable law).
10.1. Amaze Social is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.
10.2. We enforce a minimum age requirement of 18 during account registration through date of birth verification.
10.3. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information and terminate the associated account.
10.4. If you believe a child under 18 is using the App, please contact us immediately at amazeappofficial@gmail.com.
11.1. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country.
11.2. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
12.1. The Amaze Social mobile application does not use browser cookies.
12.2. We use the following tracking technologies:
12.3. You can opt out of analytics tracking by disabling analytics in your device settings or by contacting us.
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service before providing your information.
14.1. We send push notifications for:
14.2. You can manage notification preferences through your device settings. Disabling notifications may affect your ability to receive incoming calls and messages in real-time.
15.1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
15.2. If we make material changes, we will notify you through:
15.3. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
In compliance with Apple's App Tracking Transparency framework:
App Privacy Nutrition Labels:
In compliance with Google Play's Data Safety section:
If you are in India, the Digital Personal Data Protection Act, 2023 ("DPDP Act") applies to your personal data. Dibolky is the Data Fiduciary for the Amaze Social app.
You may request a summary of the personal data we process about you, the processing activities we undertake, and the identities of any other Data Fiduciaries with whom we have shared it.
You may correct or update your profile at any time in the app under Profile > Edit Profile. You may erase your account and associated data either in the app (Profile > Delete Account) or on our public page at support.amazeapp.in/delete-account. Erasure is immediate and permanent, except for financial records that we are required by other laws to retain, which are kept only in anonymised form as described in section 8.
You may withdraw your consent at any time, and doing so is as easy as giving it: deleting your account through either route above withdraws consent for all processing. Withdrawal does not affect processing carried out before withdrawal, nor our retention of anonymised financial records where another law requires it.
You may raise any grievance about our handling of your personal data with our Grievance Officer, whose details are in section 18. We will respond within the period prescribed by the DPDP Act.
You may nominate another individual to exercise your rights under the DPDP Act on your behalf in the event of your death or incapacity. To register a nominee, contact our Grievance Officer with the nominee's name and contact details.
If you are not satisfied with our response, you may complain to the Data Protection Board of India, established under the DPDP Act. You are expected to raise the matter with our Grievance Officer first.
Under section 15 of the DPDP Act you must not impersonate another person when providing personal data, must not suppress material information, and must not register a false or frivolous grievance.
We do not knowingly process the personal data of anyone under 18. We verify age from date of birth at registration and reject accounts below 18. We do not undertake tracking, behavioural monitoring or targeted advertising directed at children, as prohibited by section 9 of the DPDP Act.
Grievance Officer (DPDP Act, 2023 — sections 8(10) and 13)
In accordance with the Digital Personal Data Protection Act, 2023, the contact details of the person who will answer questions about the processing of your personal data are published below. Please mark your message "DPDP Grievance" so it is routed correctly.
For privacy-related inquiries and grievances, you may contact us:
We will acknowledge your request within 48 hours and provide a substantive response within 30 days.